Privacy Policy

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified.

Data Collection on Our Website

• Who is responsible for data collection on this website? The data processing on this website is carried out by the website operator: Emifree GmbH Produktion von Filteranlagen, Pestalozzistraße 13, 12557 Berlin, Germany. Email: info@emifree.com.
• How do we collect your data? On one hand, your data is collected when you provide it to us (e.g., by entering it into a contact form, live chat, or newsletter registration). Other data is collected automatically or based on your consent when you visit the website via our IT systems (e.g., IP address, browser type, time of page view).
• What do we use your data for? Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze user behavior or provide customer support channels (such as live chat).

2. General Notes and Mandatory Information

Legal Basis for Processing

We process personal data in accordance with the GDPR (General Data Protection Regulation) and the German TDDDG:

• Consent (Art. 6 (1)(a) GDPR): For specific purposes (e.g., tracking cookies, newsletter subscription, live chat functionality), we only process data after obtaining your explicit consent.
• Performance of a Contract or Pre-contractual Measures (Art. 6 (1)(b) GDPR): If processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract (B2B inquiries).
• Legal Obligation (Art. 6 (1)(c) GDPR): If we are subject to a legal obligation (e.g., documenting cookie consent choices).
• Legitimate Interests (Art. 6 (1)(f) GDPR): To safeguard our legitimate business interests (e.g., maintaining technical stability of the website, IT security).

Your Rights as a Data Subject

Under applicable statutory provisions, you have the following rights regarding your personal data at any time:

• Access (Art. 15 GDPR): You have the right to obtain information about the origin, recipient, and purpose of your stored personal data free of charge.
• Rectification (Art. 16 GDPR) or Erasure (Art. 17 GDPR): You may request the correction of incorrect data or the erasure of your data.
• Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of the processing of your data.
• Data Portability (Art. 20 GDPR): You can request that we hand over your data to you or a third party in a standard, machine-readable format.
• Withdrawal of Consent (Art. 7 (3) GDPR): Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time with future effect.
• Right to Lodge a Complaint (Art. 77 GDPR): In the event of data protection violations, you have the right to lodge a complaint with a competent data protection supervisory authority.

3. Consent Management and Plugins

Silktide Consent Manager

We use the consent management tool "Silktide Consent Manager" operated by Silktide Ltd (First Floor, 3 Chapel Street, Marlow, Buckinghamshire, SL7 1HN, United Kingdom).

• Purpose: Silktide Consent Manager is used to obtain your consent for storing certain cookies on your terminal device and to document this in accordance with data protection regulations. It also propagates your choices to Google Consent Mode v2 so that Google Analytics 4 only sets cookies when you have accepted the "Analytics" category.
• Legal Basis: Processing is carried out to fulfill a legal obligation pursuant to Art. 6 (1)(c) GDPR in conjunction with § 25 (1) TDDDG.
• Data Stored: When you enter our website, a Silktide cookie ("silktide_consent") is stored in your browser, recording your preferences or withdrawal of consent. This data is retained until you delete the cookie or the purpose for data storage no longer applies.
• Third-Country Transfer: Silktide processes data on servers in the United Kingdom. The European Commission has recognized the UK as providing an adequate level of data protection, so no additional safeguards (such as SCCs) are required for this transfer.

Tawk.to (Live Chat)

We use live chat software provided by tawk.to inc. (101 Hunter Avenue, Suite 102, Cary, NC 27511, USA).

• Purpose: The live chat enables fast, direct communication with our B2B clients and prospects.
• Legal Basis: Tawk.to is utilized exclusively on the basis of your explicit consent pursuant to Art. 6 (1)(a) GDPR. The chat widget will not load, and no data will be transferred until you grant permission via the Silktide consent banner (Analytics category, which also unlocks Google Analytics 4).
• Data Processed: Utilizing the chat processes technical infrastructure details (IP address, browser type, operating system, geographic region, visit duration) as well as any chat contents entered by you (e.g., name, email address, messages).
• Third-Country Transfer: Data is transferred to tawk.to servers in the USA. Because tawk.to processes data outside the EU, Standard Contractual Clauses (SCCs) have been implemented to guarantee an appropriate level of data protection.
• Withdrawal: You can adjust or withdraw your consent at any time via the "Cookie settings" link in the footer of our website.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

• Purpose: Analyzing website usage to design and optimize our B2B online presence.
• Legal Basis: Usage takes place exclusively after your explicit consent via Art. 6 (1)(a) GDPR and § 25 (1) TDDDG.
• IP Anonymization: We utilize Google Analytics strictly with activated IP anonymization (IP masking), meaning your IP address is truncated by Google within EU member states before transmission.
• Data Transfer: The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Data may be transferred to Google LLC in the USA (certified under the EU-US Data Privacy Framework).

4. Newsletters and Contact Forms

Newsletter Data

If you wish to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address.

• Tracking: By registering, you agree that we may analyze your clicking behavior on links within the newsletter in an anonymized/pseudonymized form to perfectly tailor content to our commercial client base.
• Legal Basis: Art. 6 (1)(a) GDPR (Consent).
• Withdrawal: You can withdraw your consent to the storage of data, the email address, and its use for sending the newsletter at any time via the "unsubscribe" link in the newsletter.